Infrastructure Transformation Services

Radhika Ramesh

Expert in Digital Transformation, Infrastructure Services

I am responsible for customer satisfaction and quality for Cloud Infrastructure Services delivered from India. With more than 26 years experience spread across industry verticals – IT, Telecom, Retail, Logistics & Distribution, I currently lead the people strategy, management of the Cloud Infrastructure Services GDC organization and implementation of transformation programs.

My expertise lies in the Design and Implementation of:

  • Global Delivery Models
  • Operations and Sales Models across verticals
  • Quality Framework
  • Operations and Service Optimization
  • Customer Advocacy Models
  • People Management Models across geographies
Radhika Ramesh

My experience

Executive Vice President, Global Delivery Center Head for CIS India @ Capgemini

August 2019 - Present

Managing Director @ Information Technology and Services

Dec 2017 - July 2019

Director - Dynamic Automation (Asia Pacific Region IS Delivery), CEO - Network Solutions @ Information Technology and Services

July 2015 - Jan 2016