Understanding real need of the customer is the key!
My experience
Offer Development Project Manager @ Capgemini
03/10/2015
Project Manager / Product Manager @ Capgemini
02/04/2014 to 04/14/2015
Service Delivery Leader / Service Desk Coordinator @ Capgemini
02/06/2012 to 04/15/2014
Team Leader @ Capgemini
05/09/2011 to 01/09/2012
Knowledge Manager @ Capgemini
03/08/2010 to 04/05/2011
Customer Service Specialist @ Capgemini
11/03/2008 to 02/16/2010
Customer Service Analyst @ Capgemini
01/15/2008 to 10/20/2008
