I’m an architect. I create ideas, turn them into working solutions and bring them to the clients. I’m developing global portfolio of transformational solutions and offers related to End User/Customer Services in the domains of ChatBot / Conversational AI, Data Science, Digital Adoption and User Experience for multiple fields.

Latest Publications
Create amazing user journeys through perspective driven EX
Your key to create amazing employee experiences
Making the workplace more human with AI and automation
Humans will be augmented and enabled with AI capabilities to better perform their jobs
The future belongs to “caring” bots
It is necessary to supervise the machine learning process and make sure that the bot...