Infrastructure Transformation Services

Lukasz Ulaniuk

Expert in Automotive, Customer Services in the domains of ChatBot / Conversational AI, Data Science, Digital Adoption and User Experience

I’m an architect. I create ideas, turn them into working solutions and bring them to the clients. I’m developing global portfolio of transformational solutions and offers related to End User/Customer Services in the domains of ChatBot / Conversational AI, Data Science, Digital Adoption and User Experience for multiple fields.

Lukasz Ulaniuk

My experience

Head of Cloud Cognitive Solutions @ Capgemini

Jul 2017 – Present

Head of global offer development, User Services @ Capgemini

Jan 2015 – Jun 2017

Thought Leader and Architect - new IT services @ Capgemini

Nov 2011 – Jan 2015

Transformation Manager (Lean) @ Capgemini

Sep 2010 – Nov 2011

Latest Publications

cloud infrastructure services

Create amazing user journeys through perspective driven EX

Lukasz Ulaniuk

Your key to create amazing employee experiences

Artificial Intelligence

Making the workplace more human with AI and automation

Lukasz Ulaniuk

Humans will be augmented and enabled with AI capabilities to better perform their jobs

AI

The future belongs to “caring” bots

Lukasz Ulaniuk

It is necessary to supervise the machine learning process and make sure that the bot...