With core expertise in Project Management and Technical Service Delivery, I help my customers by providing various automation benefits and process improvements which will have direct impact on the effort and cost savings.
I possess more than nine years of fast track advancement through progressively responsible multi-tasking positions that have involved:
- IT infrastructure Design & Implementation
- Remote Service Delivery
- Command Center Operation
- Data center Management
- Institutionalization of the ITSM framework
- Business Continuity and Disaster recovery planning and implementation
- Operations management
- Project management
- SLA-based IT support for Product/Tech Support Centers
- Vendor management
- People management
