I have over 20 years of experience as Engagement Manager and Expert in Payments and Banking. I always worked in a changing and international environment with a number of managerial roles in banking and payments to integrate solutions in a global context.
I manage all stages of change from business case to implementations in business and IT and absorb content with a good helicopter view in complex situations. My broad interests, common sense and result driven involvement adds benefits in a changing or new environment with a strong sense for business improvements.
With many of our clients all over the globe I enjoy good conversations on how to manage change in the rapid changing environment of Payments and Cards. Open banking, the API economy, platform thinking and social networks are massive drivers for change.
Owning the customer journey is the biggest challenge yet. What is required to offer products that your clients need with minimal impact. Fast, always and anywhere. Challenging yet it is extremely interesting and energizing to create solutions in this context.