Financial Services

Chirag Thakral

Expert in FinTech, Insurance, Wealth Management

I collaborate with senior leaders in the financial services business to understand and provide thought leadership around the key trends in the industry and recommendations on what firms (both incumbent and FinTechs) can do to be relevant in future.

Chirag Thakral

My experience

Deputy Head at Global Financial Services Market Intelligence Strategic Analysis Group @ Capgemini

Apr 2009 - Present

Senior Consultant @ Capgemini

May 2008 - May 2009

Associate Consultant @ Information Technology and Services

Feb 2004 - Jun 2006

Latest Publications

Digital Culture

Don’t let a digital culture perception gap stall your digital transformation journey

Chirag Thakral

For organizations that have embarked on their digital transformation journey, developing a...

digital customer experience

CX disconnect: What customers want versus what firms deliver

Chirag Thakral

Customer experience is becoming increasingly important for company growth and long-term...