Financial Services

Chad Hersh

Expert in Financial Services, Healthcare, Insurance

I lead the strategy and growth of Capgemini’s North American L&A/Group Benefits business, helping insurers transform across their businesses, from core systems to digital, and from data to AI.

Previously I led a division of a leading insurance software vendor. Prior to that, I was a Managing Director of an insurance-focused industry analyst firm. My research focused on core insurance systems strategies for insurers as well as emerging technologies. I authored reports on trends and vendors of core systems. I have written and presented extensively on the importance of selecting the right solutions for replacement. I have also served as an e-business Director for a large, global, multi-line insurer.

My consulting work includes helping insurance carriers select the right policy administration system for their needs and developing transformation and risk mitigation strategies for implementation.

Chad Hersh

My experience

Vice President @ Capgemini

Jan 2018 - Present

Executive Vice President @ Information Technology & Services

Nov 2014 - Jan 2018

Managing Director @ Management Consulting

Apr 2008 - Aug 2014

Latest Publications


The Distribution Transformation Voyage: Leveraging the Open Insurer Architecture

Chad Hersh

As insurers look at their overall strategy for a digital transformation, they will need to...


Distribution Model Advantages By Carrier Type

Chad Hersh

Depending on the insurer’s brand, relationship with distributors, and the ability to...