Leading Capgemini’s Cloud Infrastructure business, harnessing the power of the Capgemini group to bring innovative solutions to our client. A continuously evolving technical and practical leader driving ideas through to delivery. Responsible for the lifecycle from inception through to service in a constantly changing high availability environment on a large private sector account. The account is one of the UK’s largest insurers currently undertaking an industry-leading transformation.
I have 17 years of IT Service and Programme Management experience with direct client engagement from the first-line analyst to Senior Service Centre Operations Management. Service Delivery Management into Programme and Relationship Management onto Business Development & Innovation and now Account Executive.
Experienced in all aspects of ITIL with demonstrable knowledge in Service Design, Transition, and Operations.