Digital Transformation and Innovation

Thierry de Laitre

Expert in Smart Buildings

I advise my clients from innovation strategy to solution implementation. With a pluridisciplinary team mixing business consultants, UX Designers and creative tech experts, I shape and enable new services to strengthen or adapt a business model.

I lead digital transformation of major Real Estate pure players. This resulted for example in online customer experience to manage new residential real estate post-sale management, Building Information Modeling strategy and Smart Building European Strategy. I helped a global insurance company to shape a Wellbeing strategy. I shaped and enabled customer journeys orchestrated in a chatbot (AI powered) for 8 insurance companies. This chatbot has been awarded as best user experience by a magazine dedicated to insurance experts.

Thierry de Laitre

My experience

Principal Customer Engagement @ Capgemini Invent

May 2010 - Present

Manager @ Ineum Consulting

Sep 2005 - May 2010