Digital Transformation and Innovation

Sumit Uppal

Expert in Digital Transformation and Experience Engineering

I have consulted on several Digital Experience and Technology Transformation initiatives for clients across different verticals like Banking, Insurance, Healthcare and utilities. Have successfully delivered several transformation programs and incubated multiple go to market offers.

In my current role, I lead the experience engineering organization for financial services supporting areas like Human Centered Design, Channel Transformation, Digital Content Management, Customer Communication and Marketing.

Sumit Uppal

My experience

Senior Director - Digital Customer Experience (DCX) @ Capgemini

Apr 2017 - Present

Digital Engagement Director - Digital Works Technology @ Information Technology and Services

Jan 2015 - Apr 2017

Senior Manager Architecture (N. America - ECM & CCM Solutions) @ Information Technology and Services

Oct 2011 - Dec 2014

Senior Consultant - ECM Solutions @ Capgemini

Jul 2004 - Sept 2011

Software Engineer @ Information Technology and Services

Oct 2003 - Jun 2004