Digital Transformation and Innovation

Sumit Uppal

Expert in Business Process Management, Customer Communication, Digital Content Management, Marketing Technology

I lead Digital Content Management and Marketing practice in North America and focus on helping my clients transform their customer communication, content management, content focus business processes and marketing platforms.

Content plays a vital role in improving digital customer experience and am passionate about how my clients can unlock this potential to progress their strategic business goals.

Sumit Uppal

My experience

Senior Director - Digital Customer Experience (DCX) @ Capgemini

Apr 2017 - Present

Digital Engagement Director - Digital Works Technology @ Information Technology and Services

Jan 2015 - Apr 2017

Senior Manager Architecture (N. America - ECM & CCM Solutions) @ Information Technology and Services

Oct 2011 - Dec 2014

Senior Consultant - ECM Solutions @ Capgemini

Jul 2004 - Sept 2011

Software Engineer @ Information Technology and Services

Oct 2003 - Jun 2004
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