I advise clients in how to disrupt and compete through the application of digital technologies and innovation.
Latest Publications
Voice assistants, chatbots drive health insurance to new, more personal, frontiers
Insurers are leveraging artificial intelligence-based voice assistants as powerful customer...
Adapt, assess, and align: 3-A approach for successful insurer-InsurTech collaboration
To ease challenges, established insurers can employ a structured methodology to InsurTech...
Connected devices offer insurers and customers valuable interactive touchpoints
More than one-third (34.2%) of customers said they are likely to adopt smart ecosystems, and...
