I advise clients in how to disrupt and compete through the application of digital technologies and innovation.
Latest Publications
Integrated systems help insurers shift their approach from policy-centric to customer-centric
As insurers adopt digital technologies to provide value-added services and seamless delivery,...
Voice assistants, chatbots drive health insurance to new, more personal, frontiers
Insurers are leveraging artificial intelligence-based voice assistants as powerful customer...
Adapt, assess, and align: 3-A approach for successful insurer-InsurTech collaboration
To ease challenges, established insurers can employ a structured methodology to InsurTech...