Digital Transformation and Innovation

Manan Bhandari

Expert in Digital Transformation and Innovation

I collaborate with clients to digitize their customer centric touchpoints thereby enabling organizations to be increasingly customer focused in a rapidly evolving ecosystem.

I have consulted on various digital transformation initiatives across the Sales, Services and Marketing value chains in different verticals like Banking, Insurance, Consumer Sector, Transportation and Logistics and Hi – Tech Manufacturing.

In my current role, as the BPM and CRM Leader for Capgemini India I am focused on delivering value on Digital Engagements in the Banking, Capital Markets and Insurance sectors

Manan Bhandari

My experience

Digital - BPM & CRM, FSSBU @ Capgemini

Dec 2013 - Present

Delivery Anchor MCoE, Oracle - Retail, Consumer Sector, Lifesciences and Logistics @ IT and Services

May 2011 - Dec 2013

CRM Service Line Leader @ IT and Services

Jun 2008 - Apr 2011

Nordics CRM Head @ IT and Services

Nov 2000 - May 2008