Digital Transformation and Innovation

John Conlon

Expert in Digital Transformation and Innovation

I lead the Digital & Innovation team across the Middle East.  I am an experienced Digital consultant, having worked in Middle East for past 5 years, and across Europe for previous 15 years.  I have worked across wide range of Digital financial services from traditional and Digital banks through to emerging and established Fintech & Payments companies.

My team focus on understanding and delivering complex Transformation programmes that will move a business form a place of opportunity through to a place of operational excellence.  Working across the Capgemini business, we have the ability to learn from other regions, companies, projects and people to ensure we deliver the best, and most customized programme for our clients within the Middle East.

Within Digital Transformation, we work across a wide age of disciplines, from Data, AI, UI and varying Technology enabling platforms, and start from defining a foundation of Business & Customer experience at the core.  My team bring a wide range of Innovation frameworks and accelerators to genuinely deliver tangible business-driven innovation, not just ‘Innovation theatre’.

John Conlon

My experience

Head of Digital & Innovation, Middle East @ Capgemini

Apr 2019 - Present

Director, Digital - CEMEA @ IT and Services

Nov 2015 - Apr 2019

Digital & Mobile Strategy @ Capgemini

Oct 2013 - Aug 2015

Global Innovations - Mobile @ Financial Services

Jun 2009 - Aug 2013

Marketing Controller, Mobile Content @ Telecoms

Jul 2007 - May 2009

Marketing @ Telcoms

1998 - 2000

Latest Publications

digital banking

Digital banking: What customers really want is what matters

John Conlon

Empathetic banking is understanding and knowing what customers want, not just reducing the...