Digital Transformation and Innovation

David Lindskog

Expert in Automotive, Digital Commerce, Digital Transformation, Retail

Director, Head of Sales & Customer Service Transformation

Transforming channels and business models to meet the customer and business needs for the new digital economy are central to David’s role as Head of Sales & Customer Service Transformation. With 5 years at Capgemini Invent, David is adept in handling critical roles as a Digital Commerce advisor, transformation consultant and customer engagement advisor.

He works with clients as they seek to increase customer reach, revenue and profitability. David addresses client queries by assessing and challenging conventional norms of selling products and services. Also by, bringing innovative methodology to co-create concepts and business models for the new digital economy.

Sector and Subject Expertise

  • Automotive and manufacturing
  • Retail and Consumer Products,
  • Telco and IoT
  • Financial Services
  • Public
  • Digital Commerce / e-commerce


Speaker Engagements

And another thing …

David is passionate about renovating his house and building furniture in his spare time. He has also won two national championships in Floorball and pursues skiing as a hobby


David Lindskog

My experience

Director, Head of Sales & Customer Service Transformation @ Capgemini Invent

Apr 2015 - Present

Management Consultant @ Management Consultant Firm

Apr 2014 - Apr 2015

Senior Management Consultant @ Management Consultant Firm

Oct 2011 - Mar 2014

Project Manager @ Retail Company

Jan 2008 - Oct 2011

Project Manager @ Communication Agency

Aug 2007 - Nov 2007

Brand Specialist @ Health Care Group

Feb 2007 - Jun 2007

Business Consultant @ CRM Consulting Firm

Aug 2006 - Feb 2007

Latest Publications


New and intriguing commerce trends to adapt for retailers to retain consumers

David Lindskog

To retain consumers, retailers need to adopt to several new and intriguing commerce trends.

digital experience transformation

How to efficiently manage collaboration across involved parties in digital experience transformations

David Lindskog

Digital experience transformations will always be challenging due to the high demands but, by...