Digital Transformation and Innovation

David De Magalhaes

Expert in Digital Transformation and Innovation

10 years of experience, transformation programs from framing to implementation.
#Transport #Public #RetailBank #Insurance #Services #Transformation #Digital #Innovation # Mobility #Omnicanal
# Customer Experience # Agile @ Scale Business Transformation – Framing and Roadmap for Tomorrow’s Multichannel and Digital Agency
– 3-year strategic plan for the regional management of a banking network
– Transformation of the Customer Relationship, definition of costumer journey, for a B2B insurance
– Improvement of the management process of digital commercial animation – Implementation of a incubator of innovations, ideation and selection of use cases
– IoT / SMART Maintenance studies for a transport leader – Establishment of DATA office Program management / management
– Reconciliation of banking institutions and commercial networks – Merger / migration of regional mutuals – Implementation of project portfolio management process
– Accompaniment to the management of change – Accompaniment led dialogue s ocial Operational Efficiency, Organization & Process
– Framework and deployment of a Lean approach adapted to several business sectors – New organization and management of a project management
– Improvement of the complaints management processes

David De Magalhaes

My experience

Business Development AI @ Capgemini

2017 - Present

Managing Consultant @ Capgemini Invent

Jul 2010 - Present

Consultant @ Capgemini

Jul 2007 - Jun 2010
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