Digital Customer Experience

Tom Lloyd

Expert in Accelerated Solutions Environment, Digital Customer Experience

My value comes from how I design collaboration processes to facilitate groups through various points within the transformation life-cycle. Competencies to do this work come from my interest in emerging ways for co-evolving human computer systems to generate our aspirational future. A key focus is what I term memecesis /mem I: ci: sis/, how established groups (organizations, businesses, communities) impact whether new ideas flourish or wither, and what drives these different outcomes.

Tom Lloyd

My experience

Principal @ Capgemini


Executive Director, Strategy and Innovation Office @ Higher Education

07/14/2004 to 11/03/2014

Principal @ Capgemini

10/16/2001 to 07/15/2014

Senior Manager @ Capgemini

04/09/1997 to 10/23/2001

Principal @ Independent consultant

04/10/1996 to 03/12/1997

Propulstion Wind Tunnel Engineer @ Aerospace & Defense


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