Digital Customer Experience

Thiago Cunha Nascimento

Expert in Customer Experience

I´m a customer experience expert and innovation enthusiast. I’ve been working with digital technology for the last 18 years and have extensive knowledge in big business transformation.

In South America, we help our clients to implement their digital transformation journeys, with a strong team with deep knowledge of our main capabilities, including:

  • Digital Channels – Mobile, UX, and UI
  • Customer & CRM
  • eCommerce
  • Market & Sales
  • BPM, RPA & Digital Enterprise Integration
  • Insights & Data
Thiago Cunha Nascimento

My experience

Digital Customer Experience Director - Practice Leader @ Capgemini

Jan 2019 - Present

Senior Manager @ Information Technology & Services

Dec 2015 - Jan 2019

Manager @ Capgemini

Aug 2010 - Dec 2015