Digital Customer Experience

Simon Blainey

Expert in CRM, Digital Transformation, Salesforce

I lead Capgemini’s Salesforce CoE for Asia Pacific. As a Salesforce Global Systems Integrator (GSI), my team performs large scale Salesforce implementations across the full ecosystem portfolio, including Sales, Service, Marketing and Commerce. My clients include higher education institutions, multi-national corporations and all levels of Government. I have deep expertise in Salesforce architecture and implementation, agile methodologies, and DevOps. My role is to advise my clients on how to accelerate their digital transformation by leveraging and scaling their investment in the Salesforce ecosystem.

Simon Blainey

My experience

Vice President - Head of Customer Experience Technology @ Capgemini

Jul 2018 - Present

Director - Head of Digital Technology @ Capgemini

Jan 2015 - Jun 2018

Head of Architecture and Technology Transformation @ Capgemini

Jun 2014 - Dec 2014

Senior Manager @ Capgemini

Jan 2010 - Jul 2014