Digital Customer Experience

Riana Malde

Expert in Customer Engagement, Marketing Transformation

Riana is a Senior Consultant aligned to the Brand and Experience capability within Capgemini Invent. She has cross-sector experience in project management, change management, CRM, PR and Marketing strategy, digital marketing, and customer service transformation. Her key expertise lies within the Consumer Products and Retail industry, specializing in transforming customer experiences through both customer service and digital marketing strategies.

Riana Malde

My experience

Senior Consultant @ Capgemini Invent

Jan 2017 - Present