Digital Customer Experience

Milan van Eeuwen

Expert in Business Process Optimization, IOT, Process Mapping, Project Management, User Experience and Customer Journey

Skilled in project management, process mapping and customer experience design.

Professional with a background in Business Administration (Msc) and a Bachelor in Industrial Design Engineering (Ing.)

Interested in the Internet of Things, business process optimization, sustainability and the circular economy.

I help clients in understanding, analyzing and improving (digital) business processes to ultimately optimize the customer/employee experience.

Milan van Eeuwen

My experience

Management Consultant @ Capgemini Invent

Apr 2017 - Present

Digital customer experience - journey mapping / data analysis @ Telecommunications

Nov 2017 - Dec 2017

PMO Consultant @ Retail

Apr 2017 - Sept 2017

Support Engineer @ Computer Software

Apr 2015 - Sept 2015
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