Lakshman Aragam Anantramu is a Director and Geo Lead Local Business Services, Digital Customer Experience (DCX) at Capgemini Technology Services India Ltd and is based out of Bangalore.
He has worked across the industry in Information Technology and Information Technology enabled services as well as in core product design and engineering functions.
In his past decade at Capgemini, Lakshman has developed IT enabled business solutions for companies in Aerospace, Automotive, Manufacturing, Oil and Gas, Consumer Products, Banking and Insurance domains.
Lakshman is a very passionate and firm believer in the concept of Experience Driven Business driving superior business performance, stronger growth and higher customer satisfaction levels.
In the focus area of Digital Customer Experience, Lakshman helps client organizations adopt and develop DCX best practices and solutions across their people, process and technology pillars.