Digital Customer Experience

Lakshman Aragam

Expert in Enterprise content services

Lakshman Aragam Anantramu is a Director and Geo Lead Local Business Services, Digital Customer Experience (DCX) at Capgemini Technology Services India Ltd and is based out of Bangalore.

He has worked across the industry in Information Technology and Information Technology enabled services as well as in core product design and engineering functions.

In his past decade at Capgemini, Lakshman has developed IT enabled business solutions for companies in Aerospace, Automotive, Manufacturing, Oil and Gas, Consumer Products, Banking and Insurance domains.

Lakshman is a very passionate and firm believer in the concept of Experience Driven Business driving superior business performance, stronger growth and higher customer satisfaction levels.

In the focus area of Digital Customer Experience, Lakshman helps client organizations adopt and develop DCX best practices and solutions across their people, process and technology pillars.

Lakshman Aragam

My experience

Director and Geographic Lead India and Middle East @ Capgemini

02/01/2018 to Present

Director & SPOC, Digitization, Tools & RPA @ Capgemini

07/01/2017 to 01/01/2018

Director & Sector Development Executive Enterprise Content Management Services @ Capgemini

01/01/2014 to 06/01/2017

Senior Manager Sales @ Capgemini

01/01/2012 to 12/01/2013

Senior Manager Engineering Services Business Development @ Capgemini

11/22/2005 to 12/01/2011

Associate Director @ Major Government Aerospace Engineering R&D Lab

11/12/1991 to 11/23/2005

Graduate Engineer Trainee @ Major Auto and Agricultural Equipment Manufacturer

11/14/1990 to 04/17/1991

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