Digital Customer Experience

Julien Bidet

Expert in Digital Commerce, Digital Customer Experience

Over the past years, digital technology changed the game. But Customers changed the rules of the game. Customers expect to interact seamless with their favorite brands at any time, from anywhere, through any device. With more than 15 years in the Customer eXperience area, and a background in the financial industry, I help our clients tackling their Digital Commerce challenges and convert the Brand – Customer relationship into real value.

Julien Bidet

My experience

Vice President Offering, Presales & Solutioning Digital Commerce DCX @ Capgemini

Sep 2019 - Present

Investor @ Entertainment

Jun 2018 - Aug 2019

Business Unit Director Digital Commerce @ 

Jun 2014 - May 2018