Digital Customer Experience

Jay Rumwell

Expert in Digital Customer Experience

As the global partner executive for Salesforce within our GSIP organization, I focus on strategies to accelerate Capgemini growth through alignment with Salesforce.
I work with executives across all SBUs and GBLs to identify Capgemini strengths that create differentiation within the Salesforce partner ecosystem and can be leveraged to capture greater share of the fast growing Salesforce addressable market.

Recent work includes:

  • Completing an business case and investment strategy designed to deliver $1.3B in Salesforce related bookings over the next 3 years.
  • Updating global messaging framework and global capabilities content designed to clearly communicate Capgemini differentiators interally, to Salesforce, to clients, and analysts.
  • Creation of global collaboration strategy to support distribution of content and solution details across multiple SBU’s and service lines to support Salesforce all up including MuleSoft and Tableau.

I came to Capgemini from another IT organization where I spent 4 years developing their global Salesforce capabilities globally delivering greater than 300% growth and elevating it to the highest tier within the Salesforce Partner Program.
Prior to my previous organization I lead the north american alliances and channels team for the BI & EMP business at another IT organization. Prior to it, I spent 12 years at Microsoft in a number of customer and partner facing business development and management roles.
I have extensive experience in all aspects of enterprise technology alliances strategy and execution within both vendor and service organizations.
I have been providing consulting services related to alliance strategy, partner program design and implementation, to a number of both technology and services organizations.

Jay has a passion for golf, and in his spare time enjoys volunteering for The First Tee of Seattle which promotes life skills and values though golf to young players.

Jay Rumwell

My experience

Vice President - Global Partner Executive @ Capgemini

Sep 2018 - Present

Principal - Global Alliance Lead - Salesforce.com @ Information Technology & Services

Jun 2014 - Aug 2018

Sr Director - BI/EPM Alliances @ Information Technology & Services

Dec 2010 - Jun 2014