Digital Customer Experience

Cliff Evans

Expert in DCX, Digital Transformation, Mobile

I am a thought leader in digital transformation, always interested in finding the next area to be impacted by the adoption of new digital technologies. I have a successful track record of taking these ideas and translating them into practical business benefits at a national and a global scale, for clients across a range of industry sectors. As an example, I created Capgemini’s Digital Services Orchestration framework for cloud services, Immediate, which underpins the delivery of large scale Digital solutions.

Cliff Evans

My experience

Vice President - Head Digital for Banking @ Capgemini


SVP Client Solututions @ Media Production

02/17/1998 to 01/08/2001

European Technical and IT Director @ Printing and Media Production

01/01/1995 to 02/07/1998

Managing Consultant @ Management Consulting Company

05/07/1990 to 02/06/1995

Director @ Software Development Company

10/01/1984 to 04/17/1990

Latest Publications

digital banking

Digital IDs help banks reduce compliance burdens, become more efficient, and less error-prone

Cliff Evans

Digital identification is appealing to banks as it helps them as well as benefits customers...


Financial firms leverage automation to improve both their top and bottom lines

Cliff Evans

These days, commercial banks are enthusiastically investing in automation to gain a...

Artificial Intelligence

Is being (purely) data driven unethical in a world of AI?

Cliff Evans

The possibility of creating thinking machines raises many ethical issues. If machines running...


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