Digital Customer Experience

Anoop Kumar P

Expert in Digital Customer Experience, Digital transformations, Mobility

Digital transformation SME and leads Digital Channels practice for DCX India covering UX, Mobile and Web technologies and digital architecture. Focusing on sales, presales and service offering threads for omni channel front end development and architecture encompassing various digital platforms in CRM, Commerce, Content management technologies.  Passionate in AI , Cognitive areas  and is focusing on service lines that infuse AI in CX contexts.

Anoop Kumar P

My experience

Senior Director, Omnichannel Digital Experience - Mobile, Web, UX @ Capgemini


Principal Technology Architect @ Information Technology and Services

01/18/2006 to 06/10/2015

Software Consultant @ Information Technology and Services

07/10/2001 to 11/08/2005

Project Lead @ Computer Networking

05/02/2000 to 06/13/2001

Senior Software Engineer @ Information Technology and Services

07/13/1999 to 05/17/2000

Project Lead - OMCR @ Networking Company

11/05/1996 to 06/09/1999

Latest Publications


2018—The year of smartomations, key digital trends that inspire us

Anoop Kumar P

The Year of SMARTOMATIONS, is the way to define 2018, we will see digital intelligence...

customer digital experience

The New Digital ways of working

Anoop Kumar P

Next generation digital ways of working is bringing together industrialization and agility in...


By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.


Close cookie information