Vincent Crimaldi

Expert in agile store solutions, and cloud solutions, Digital Technologies, Product Management, retail analytics, store management and operations

Strategic use of technology is the key to achieving sustainable business growth and driving business value. As a Capgemini VP in the consumer products, retail, and distribution sectors, I am responsible for client-engagement services, strategy development, and industry-specific solutions for some of the world’s leading retailers and brands. My team builds global technology-enabled solutions that deliver growth and drive business value for our retail, grocery, restaurant, and convenience-store clients. These include Agile Store solutions, store management and operations, product management, retail analytics, digital technologies, and cloud solutions.

A major global quick-serve restaurant chain recently turned to Capgemini to help completely reimagine and transform its guest experience and restaurant operations in its 40,000-plus locations. This scope included digital services, restaurant technology support, testing, service desk, menu management, and guest care. In its pursuit to create the restaurant experience of the future, a major North American quick-serve restaurant chain approached us to help build a sustainable e-commerce platform for over 7,500 of its outlets. We built and deployed an experience of the future for its guests. After replacing the incumbent provider, we revamped the existing e-commerce solution to build a sustainable platform to serve its two billion customers through our Agile Store solution, resulting in an improved guest experience and increased engagement and loyalty.

Before joining Capgemini, I spent 13 years designing and delivering technology solutions and services for global engagements spanning the US, Europe, Asia, Australia, LATAM, and the Middle East.

Vincent Crimaldi

My experience

Vice President @ Capgemini

2015 - Present

Vice President, Client Services, Retail and Restaurants @ IGATE

2014 - 2015

Vice President and Global Account Director, Retail @ IGATE

2011 - 2014

Vice President, Strategic Outsourcing and Program Management @ Patni Computer Systems

2007 - 2011