Sam Biswas

Expert in Consumer Goods, Digital Strategy, Retail

Principal and Digital Strategy Leader for Retail and Consumer Goods, I strongly believe in collaborating by positive influence rather than by authority. I use this approach to build strong working relationships with all my colleagues and clients. As a Principal and Digital Strategy Leader for Retail and Consumer Goods, I connect the dots between strategy and execution. I do this by mobilizing large agile teams and driving digital at scale for global retailers.

I work with clients across the US, Europe, and Australia, delivering digital transformations and helping executives at Fortune 500 companies define seamless omnichannel customer experiences.

My recent work includes:

• Driving improved customer engagement through the digital transformation of a $20-billion grocery business

• Creating a digital store for a major apparel company and driving over $157 million in revenue over three years

• Leading a marketplace diversification strategy and ecommerce re-platforming solution for a fashion company, reducing margin loss and driving commerce growth over five years.

Before joining Capgemini, I led a retail-business consulting firm. I gained a great deal of experience in global consumer behavior, which helps me as a panelist and speaker at industry events like NRF and CXO Disrupt around the world.

In my spare time, I mentor students and serve as a guest lecturer in universities. I am enthusiastic about emerging technology and its usefulness in the retail sector. I am also interested in food-inspired travel, and enjoy spending time with my two daughters. My personal goal is to visit all countries in my lifetime. I am halfway there.

Sam Biswas

My experience

Principal, Retail strategy and Innovation @ Capgemini Invent

Jan 2018 - Present

Head of Business Consulting in Retail and Consumer Goods - ANZ @ Cognizant

Aug 2016 - Jan 2018

Director - Consulting | Digital Transformation and Omnichannel Strategy @ Cognizant

Jul 2014 - Aug 2016

Senior Manager @ Cognizant

Jul 2007 - Jun 2014