After more than 4 years working for a coalition loyalty program and building an excellent reputation in digitization of retail and consumer goods I started working for Capgemini Invent in 2014. I’m an expert for digital transformation in retail and consumer goods focusing on new ways to shop, to engage and to build loyalty.
My projects range from the development of innovative customer loyalty solutions and digital business models to leading national and international transformation and integration programs. With the strategic focus of Capgemini Invent on digital transformation my thought leadership focuses on how the digitization of customer behaviors changes retail and consumer goods.
