I am helping clients to implement and establish real and tangible Governance IT models, based on Service Integration, ITIL(r) and ISO 20.000 standard. Demonstrating excellence in IT Service Management and using the best practises for managing complex IT Eco systems. I am ITIL Expert in ITIL Service Management certified, with multiple experiences in different sectors and countries around the globe.
Service Delivery Manager @ Capgemini
Project Manager @ Capgemini
Senior Consultant - Project Manager @ Capgemini
Operations & Service Senior Consultant @ Information Technology and Services Company
Team Lead @ Information Technology and Services Company
Senior Computer Operator @ Information Technology and Services Company