Business Services

Thomas Saint Hilaire

Expert in Artificial Intelligence, Big Data & Analytics, Digital Customer Experience

I help my clients transform customer experience using digital technologies: chatbots, analytics, omnichannel.

Vice President - Consulting, Analytics & Digital Plaforms @ Prosodie-Capgemini

Feb 2016 - Present

Vice President @ Capgemini Consulting

Jan 2010 - Jan 2016

Principal @ Management Consulting

Jan 1998 - Dec 2009

Consultant @ Management Consulting

Jan 1995 - Dec 1997

Social Media Tweets

Start-ups : Décryptage d’une année 2017 qui marque l’entrée de l’écosystème dans l’âge de la maturité. https://t.co/5w321sDzjx

The shift to #AI powered assistants has been made possible due to huge recent leaps in #MachineLearning and… https://t.co/ykTd9elh5F

L'acquisition de LiquidHub par Capgemini renforce son positionnement dans le Customer Engagement https://t.co/SwvSsDS0zV

chatbotsdigital customer experienceodigo

Thomas Saint Hilaire

Vice President - Consulting, Analytics & Digital Plaforms

Chatbots are on the verge of an unprecedented disruption to customer relations.

bpobusiness services

Thomas Saint Hilaire

Vice President - Consulting, Analytics & Digital Plaforms

The vast array of channels that companies manage, which involves interactions with customers, generates an abundance of data.

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