Business Services

Thomas Saint Hilaire

Expert in Artificial Intelligence, Big Data & Analytics, Digital Customer Experience

I help my clients transform customer experience using digital technologies: chatbots, analytics, omnichannel.

Vice President - Consulting, Analytics & Digital Plaforms @ Prosodie-Capgemini

Feb 2016 - Present

Vice President @ Capgemini Consulting

Jan 2010 - Jan 2016

Principal @ Management Consulting

Jan 1998 - Dec 2009

Consultant @ Management Consulting

Jan 1995 - Dec 1997

Social Media Tweets

Start-ups : Décryptage d’une année 2017 qui marque l’entrée de l’écosystème dans l’âge de la maturité. https://t.co/5w321sDzjx

The shift to #AI powered assistants has been made possible due to huge recent leaps in #MachineLearning and… https://t.co/ykTd9elh5F

L'acquisition de LiquidHub par Capgemini renforce son positionnement dans le Customer Engagement https://t.co/SwvSsDS0zV

chatbots

Thomas Saint Hilaire

Chatbots are on the verge of an unprecedented disruption to customer relations.

bpo

Thomas Saint Hilaire

The vast array of channels that companies manage, which involves interactions with customers, generates an abundance of data.

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