Business Services

Magdalena Matell

Expert in Digital Customer Experience, Finance Transformation

I am passionate about developing and delivering innovative solutions within Finance and Accounting area and helping our clients to optimize their Credit, Cash Collections, Revenue Accounting and bringing insight into Controllership function.
I strongly believe that a good customer experience can improve the value of the company… and to improve you need to get your business metrics right… I constantly develop my expertise by keeping up with the market trends.

Magdalena Matell

My experience

Senior Engagement Director @ Capgemini


Digital Transformation & Innovation Lead @ Capgemini


Senior Manager - Business Transformation Services @ Capgemini

01/06/2015 to 02/01/2016

Global Solutions and Product Development Manager @ Capgemini

01/15/2013 to 01//01/2014

Account Manager @ Capgemini

03/01/2011 to 12/18/2012

Delivery Excellence Manager @ Capgemini

11/19/2008 to 03/02/2011

Delivery Manager @ Capgemini

06/07/2004 to 10/30/2008

Audit Services @ Management Consulting

11/18/2003 to 04/20/2004

Latest Publications

Business Services

The secret ingredient to digital transformation

Magdalena Matell

At first glance, cooking and digital transformation might seem as different as apples and...

Business Services

Business transformation and long-distance running … compared!

Magdalena Matell

Successfully transforming your business requires a long-term goal-oriented mindset very...


The three levels of customer service frustration – and how to overcome them

Magdalena Matell

Customers never evaluate one particular interaction or experience, but look at the process as...