Nepomuk Kessler is Senior Manager at Capgemini Invent with several years of experience in customer experience management and a global footprint in the automotive and mobility industry (OEM, Supplier, Mobility Provider).
He is a customer-focused business model innovator who successfully manages the digital transformation of the customer experience across all sales channels.
His major strengths include the development and implementation of innovative sales strategies, the integration of on- and offline channels, the design of new retail formats and the introduction of digital tools. International rollouts as well as ensuring the scalability of digital innovation strategies and tools are for him the essential basic prerequisite of digital transformation.
