WNU – Smart Stores: Rebooting the retail store through in-store automation
Capgemini is very pleased to invite you to the first 2020 edition of What’s NOW Utrecht on Friday January 31st, from 16.00 – 18.00 hours. What’s Now is an event series that consistently features a remarkable person helping reinvent an important field that’s exploding in innovation across the Netherlands. The upcoming event will focus on smart stores and in-store automation.
Increasingly, Dutch retailers are looking into the business benefits of in-store automation. For example Albert Heijn, the leading food retailer in the Netherlands, is currently piloting a fully digital, 14 m² AH to go store, packed with technological innovations that make it possible for customers to buy something as if they were taking it out of their refrigerators, with no checkout or self-scan. What is the future of in-store automation and what kind of innovations can we expect in the near future?
At What’s NOW we have invited several retail experts who visited the NRF in New York to talk you through the hottest retail trends and most remarkable highlights of this quintessential retail event. We will also present the latest research of the Capgemini Research Institute report Rebooting the retail store through in-store automation.
How organizations should think about accelerating and scaling in-store automation.
Why automation in retail stores appeals to consumers and what technologies they are most comfortable using in-store.
The benefits that companies are reaping from automating retail stores.
Why in-store automation depends on winning customer trust and confidence.
Agenda (presentations will be in Dutch)
Welcome and introduction by Gwendolyn Graman, Innovation & Customer Engagement consultant at Capgemini.
Multiple short pitches on What’s NOW on in-store Automation. Including top trends straight from NRF Retail’s Big Show, including Q&A with each speaker.
Drinks and Networking