PegaWorld 2019 | With Capgemini

Learn how Capgemini enable Connected Customer Experiences, at PegaWorld 2019

We were thrilled to be returning to PegaWorld 2019 as a Diamond sponsor. During the conference, we connected with over 5,000 IT professionals from 700+ organizations globally and engaged with them at our booth and our breakout session as we showcase how our business platform built with Pega Infinity Suite, transforms business efficiency and enables a connected customer experience with smart processes and decision automation for our clients. We were also proud and honored to receive the 2019 Pega Partner Award for Excellence in Growth and Delivery for driving customer value and overall excellence in pre-sales enablement!

  • Where: MGM Grand Hotel and Casino, 3799 Las Vegas Blvd S, Las Vegas, NV 89109
  • When: Sunday, June 2, 2019 – Wednesday, June 5, 2019

Replay our Client Session at PegaWorld 2019:

Vision, journey and lessons learned for transforming Fraud Case Management at Barclays

The promise and potential of Digital Transformation is immense, but to achieve the desired results, you need to consider more than just technologies. In this session, Alex, Jamie, Rishi and Vanessa will discuss the vision, journey and lessons learned from implementing Pega Smart Disputes at Barclays.
  • Alex Philip – Fraud Case Management – Product Manager | Global Fraud Management – Technology, Barclays
  • Jamie Malone – Fraud Product Analyst | Global Fraud Management – Technology, Barclays
  • Vanessa Kho – Head of Digital FS UK, Capgemini
  • Rishi Vijay – Global Account Executive Barclaycard, Capgemini

In order to help our clients reach their goals, everything we do must have a positive impact on the humans involved – be they the client’s customers, employees, franchisees or partners. The fusion of these two aspects – technology and the people it touches – delivers the greatest possible value is what we call “The Capgemini Effect”.

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The Disconnected Customer: What digital customer experience leaders teach us about reconnecting with customers

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