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Detect to Resolve
Prevent operational downtime and the risk of ensuing costs with our Detect to Resolve solution. Using automated predictive maintenance analytics, our solution identifies the data points that indicate when an industrial machine is about to break down.
Customer Partner Digitization
Transform ineffective and mismanaged channel partner programs with our Customer Partner Digitization solution and discover how automating your channel partner sales processes provides intelligent digitization and a better customer experience.
Analytics & Social Media Connect
Engage your customers through social media and provide the best offers at regular intervals based on their spending pattern using our Analytics & Social Media Connect solution.
We've drawn on the success of our work with a large bank and leveraged Pega's Customer Decision Hub to help clients tailor unique offers that increase customer satisfaction and revenue, while improving overall employee effectiveness with customers.
Appeals & Grievances in Healthcare
Increase customer satisfaction and reduce operating costs using our Appeals & Grievances in Healthcare application. Built on an industry-leading business process management platform, it can improve SLA compliance and boost quality scores (such as CMS Star ratings) with process controls and transparency.
Pega Marketing and Pega Customer Service integration in Healthcare
Provide a personalized and differentiating customer service to drive retention and loyalty. Powered by Pega’s Customer Decision Hub / Next Best Action Marketing, our solution enables healthcare organizations to tailor each customer interaction based on specific background and persona data.
Engage patients in their own healthcare journey to better observe their treatment and care pathway. Our patient centric solution supports the whole journey, be it for a general practitioner, patient or healthcare platform owner.