PegaWORLD 2013

  • June 9, 2013 to June 11, 2013
  • Orlando Florida, 32819 USA
  • Rosen Shingle Creek, 9939 Universal Blvd

Join Capgemini at the Industry’s leading BPM conference, PegaWORLD 2013, to be held June 9-11, 2013 in Orlando, FL. Capgemini will shine as a Diamond sponsor at the event which includes a booth where we will showcase the following demos:

Visit the event website


Effective January 1, 2014, financial institutions around the world will need to be compliant with the first aspects of the U.S. Foreign Account Tax Compliance Act (FATCA) legislation. FATCA will impose significant burdens on non-U.S. entities (foreign), that have connectivity to the U.S. capital markets, engage in international financial transactions or have U.S. account holders, policyholders or investors. Capgemini has partnered with DLA Piper and Pegasystems to create an end-to-end solution for FATCA compliance that addresses business, legal and IT requirements for FATCA. Since every organization will have differences in due diligence requirements, processes and exemptions, Capgemini and DLA Piper will work to identify product, country and line of business-specific requirements and add these requirements to the Pega KYC and FATCA technology. The powerful combination of leading FATCA legal, business and IT knowledge built on Agile technology ensures compliance controls and costs savings today and flexibility for tomorrow.

Merchant Onboarding

This solution comprehensively supports the entire merchant on boarding process along with integration to other organizational systems. Using this framework, one can initiate an on boarding request through a mobile device or web and track every application at all levels through workflow, SLAs & dashboards. The framework supports Multi – institution and Multi- language and acts as a single source for all documents.

Key Benefits of the framework are:

  • Single source to support multiple institution/regions
  • Reduced on boarding time primarily by real-time capture of new applications
  • Operational efficiency through case management workflow
  • Increased business control on process through business activity monitoring, dashboards, audit logging and configurable alerts

Product Composer System (PCS)

Product Composer System (PCS) is a highly configurable Self Executable framework to develop / set up Health Products / Plans, with the ability to serve as a ‘System of Product Records’. It focuses specifically on Health Plans / Payer domain. The solution is well integrated with ECM platforms like HP Exstream, IBM FileNet & Thunderhead and third party admin platforms like Facets and NASCO. Capgemini has configured a real time health care product based on the underlying base framework. Key benefits:

  • Faster time to market
  • Ease of implementation
  • Truthful repository of products

Wealth Advisor Desktop

The "container" desktop concept is a one stop shop with integrated workflow and case management across disparate integration points and external systems. The solution shapes an organization’s productivity strategy across the entire Wealth Management value chain. It is designed to give a comprehensive customer view to the advisors by tightly integrating tools and processes they use for their daily activities

Key benefits:

  • Advisor productivity
  • Top line for the firm
  • Talent retention

In addition to the booth activity we will also host two breakout speaking sessions:

Organizational Adoption of BPM – Legitimizing Shadow IT

Santosh Krishnakumar, IT Architect, Cisco
Greg Price, BPM Global Service Line Practice Leader – North America, Capgemini

BPM has enjoyed longstanding significance in the financial services and is spreading to many other industries, not the least of these is high tech. This introduces a new breed of tech-savvy, very capable business people. How do we manage this dynamic without inhibiting business agility and empowerment? Greg and Santosh will cover essential wisdoms in adopting BPM, how to manage the blurring line between Business and IT, and how to move from Project to Program with a BPM CoE. What an organization must do for healthy adoption of BPM How to cultivate business agility by empowering the business community How to manage this new empowerment

Date and time:

Mon, Jun 10th, 3:45 PM-4:45 PM
Room: Sebastian I2

The Bridge Between Strategy and Execution at Zurich NA - a Capgemini Session

Carlos Zavala, North America Insurance Principal, Capgemini
Dinesh Karanam, Senior Manager, Financial Services Global Business Unit, Capgemini
Subhasis Mukherjee, Assistant Vice President, Claims Business Change & IT, Zurich North America Commercial

This insurance session will provide IT insight into how to build and embed the core principles for an intelligent business process management application with a team of analysts, architects and product owners. Having a BPM/SOA strategy is a great place to start, but to execute the strategy in an organization that has employed typical system development methodologies can be a challenge. This presentation will discuss what Zurich and Capgemini did to bridge the gap between their strategy and execution of a large BPM/SOA program to build a Commercial Claim Handling Platform using Pega BPM.

  • How Cap/Zurich leverage Pega DCO to bridge the gap between business and IT
  • How Pega’s model driven development environment streamlined time-to-market
  • Lessons learned in managing large cross functional teams within a complex development project

Date and time:

Tue, Jun 11th, 5:15 PM-6:15 PM
Room: Panzacola F1

Learn how the world's leading organizations are optimizing the customer experience and automating operations with BPM technology.

  • Discover how BPM drives customer success at the world’s best-run companies.
  • Take advantage of valuable, hands-on training classes-and deep-dive workshops.
  • Learn from industry experts who not only "show and tell", but "know and do".
  • Network with peers in your industry and others from across the world.

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