NRF 2019: Retail’s Big Show | with Capgemini

Creating Customer Connections That Matter

Join us for NRF 2019 and meet our global retail experts at Booth #2473, to discover how Capgemini can help you create and realize a better future for your retail business.

Consumers are continually being introduced to new services and technologies – Meal Delivery, Subscription Services, Mobile Payments, Voice Technology, etc. – But what connections and conveniences matter most to your customers?

Capgemini is purpose-built to guide retailers as they master these market shifts and tech-triggered trends. Our team of retail experts works with you to create a digital vision and a transformation road map. We equip you to start projects today, that ladder up to long-term strategic goals.

Meet Capgemini’s Global Experts at NRF

Capgemini has the depth of experience and breadth of capability to help optimise your retail operations across the value chain. We employ proven methodologies to adjust the levers of platforms, applications, processes, change, leadership, talent, and culture.

Connect with our team of experts and global thought-leaders, at the following areas:

  • Booth #2473, Javits Center, NYC and
  • The Retail Innovation Lab, 4th Floor, Booth #7138

NRF 2019: The World’s Largest Retail Conference and Expo

Retail’s Big Show is a marketplace for ideas and relationships. A chance to forge new partnerships, try out best-in-class experiences, and learn from some of the biggest players transforming retail today. An event guaranteed to drive impact. Because after all, what’s the point of a show if you have nothing to show for it?

What is a smart digital store and how does RFID make it smarter? Find out more in this latest blog from Capgemini’s William Watson…

Explore our innovative demos showcasing our latest offerings and solutions

We’ll be presenting our latest industry solutions and share how we’ve partnered with organizations to help them create customer connections that matter.

The Smart Google Store Guide
Where: TBC When: Sunday 13 – Tuesday 15
Our Google demo addresses the shopping pain point of finding product location in store. It is a self serving “app-less” solution that shoppers activate via voice to locate hard to find merchandise – “Where do I find persimmons?”. Can have an added level of intelligence with recipes, up-sell options or coupons.


SAChA – The Personalized Voice Assistant
Where: Capgemini Booth #2473 When: Sunday 13 – Tuesday 15
  • Answer shoppers top needs for convenience, speed and finding products in store.
  • Address retailers’ challenges with smaller store format, limited physical inventory and non-knowledgeable associates.
  • Combine natural language processing to visual display, allowing shoppers to browse the retailers’ catalogue and obtain recommendation via voice.
  • Recommendations are generated via AI that learns trends and computer vision that find similar / complementary products from an image.


AI for Marketing & Products
Where: Capgemini Booth #2473 When: Sunday 13 – Tuesday 15
Discover the true impact of AI and ML from real-world examples, and learn the thinking, best practices, and metrics you need. And take the next massive leap in the evolution of customer connection. AI for Marketing and Product Innovation shows you everything you need to know to get on board.


Global Health & Wellness Digital Framework & Spoon Guru
Where: Capgemini Booth #2473 When: Sunday 13 – Tuesday 15
Introduction to the framework co-authored by CGF. The framework’s goal is to inspire retailers and manufacturers to embrace digital as a platform to empower customers to make healthier choices. As an example Spoon Guru will demo their technology which retail’s can incorporate into their app to provide their customers with dietary guidance.


Fahrenheit 212‘s Pearl Yeung-Navarrete, Julia Sigal, and Evan Allen, give us their insight into Retail Perspectives: Expanding into urban markets requires more than simply shrinking your footprint.

Experience the Capgemini Effect

At Capgemini we believe that the most memorable customer experiences come from a profound analytical understanding of customer behaviour insights. Our experts work with you to mine data, draw insights and decipher profound feelings and emotions to build technology solutions that grow your business. This human centered approach to technology – which we call “The Capgemini Effect” – is what makes your customers of today, the ambassador of tomorrow.

Watch our latest video to learn more about the Capgemini Effect and how we leverage our expert insight across our National Retail Federation partnership!

Event details

January 13, 2019
January 15, 2019
Click below to register and join Capgemini for 2019's Big Retail Show, at Jacob K. Javits Convention Center | NYC
Register Add to Calendar 01/13/19 12:00 am 01/15/19 12:00 am America/New_York NRF 2019: Retail’s Big Show | with Capgemini Click below to register and join Capgemini for 2019's Big Retail Show, at Jacob K. Javits Convention Center | NYC

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