CS Week

  • April 26, 2016 to April 29, 2016
  • Phoenix Convention Center 100 N 3rd St, Phoenix, AZ 85004, Florida USA
  • Phoenix Convention Center North Building 300 Capgemini booth# 1105 | event map
Connect with Capgemini in Phoenix at CS Week


CS Week is the premier annual educational and customer service conference that serves utility professionals at electric, gas and water/wastewater utilities across North America and around the world.


Visit Capgemini at booth# 1105 to learn how Capgemini is helping to drive results with utilities.


Fuel an energy ecosystem and customer experience that is smarter and simpler than ever before

Every day, the Utilities industry must sift through massive amounts of data. Yet digital disrupters like Social, Mobility, Analytics and Cloud, can let you turn this data to opportunity. From better customer interaction to making your internal processes more robust, a digital utilities transformation framework lets you achieve these.


Enjoy the advantages of predicting your operation environment as opposed to reacting to it

Reinvent your business model and acquire mastery in leveraging new digital technologies to acquire a digital advantage at optimized investment. Organizations can use Big Data analytics to detect operational challenges and prevent outages, substantially reducing costs. Big Data also affords opportunities to utilities for inventing new business models through the data generated by the smart infrastructure.


A perspective built on utilities experience and research

Through ongoing research, we continuously refine the digital framework and our approach so you benefit from the latest thinking and best practice. We are partners with the MIT Center for Digital Business on a research project to better understand the profound impact of digital technological shifts.


Capgemini will be located in the exhibit hall, #1105, where we will showcase