We believe that the most memorable customer experiences come from a profound analytical understanding of customer behavior insights. It’s time to make the customer experience your business. Our experts work with you to mine data, draw insights and decipher profound feelings and emotions to build technology solutions that grow your business.
This human centered approach to technology – which we call “The Capgemini Effect” – is what makes your customers of today, the ambassadors of tomorrow.
Download our latest reports on Conversational Commerce:
Conversational commerce- consumer purchase of products and services via voice assistants such as Google Assistant, Amazon’s Alexa, and Apple’s Siri, will revolutionize how consumers and brands interact in ways not witnessed since the dawn of e-commerce. Read our research report to learn more.
Consumers are adopting smart speakers an order of magnitude faster than they did the smartphone. The devices, and the voice assistants which inhabit them, will change shopping forever, creating a new era: Conversational Commerce. Read the paper to learn more.