{"id":535952,"date":"2023-01-23T10:00:00","date_gmt":"2023-01-23T09:00:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=research-and-insight&#038;p=850387"},"modified":"2025-03-12T08:53:34","modified_gmt":"2025-03-12T07:53:34","slug":"change-management-study-2023","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/es-es\/investigacion\/biblioteca-de-investigacion\/change-management-study-2023\/","title":{"rendered":"Change management study 2023"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Change-Management-Study-web-banner.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:51% 87%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Data and AI<\/span><\/div><\/div><div class=\"brandInfo\"><div class=\"brandLogo\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2020\/assets\/images\/capgemini-invent.svg\" alt=\"capgemini-invent\"\/><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Change management study 2023<\/h1><\/div><h2 class=\"reasearchInsightTitle\">Data-driven organizations \u2013 Boosting change success with data<\/h2><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2024\/09\/Change_Management_Study_EN.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><span>Download study<\/span><span class=\"type\">3 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/es-es\/investigacion\/biblioteca-de-investigacion\/change-management-study-2023\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/es-es\/investigacion\/biblioteca-de-investigacion\/change-management-study-2023\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><p class=\"intro-para-content-withoutTitle\">The use of data in change management has great potential that has not yet been sufficiently exploited. Decisions and actions are often not data-driven, and there is no measurement concerning the change&#8217;s success. Major obstacles are a lack of trust in the data itself and a lack of skills to evaluate and use the data for business decisions.<br><br>Our study results show that the level of an organization\u2019s data maturity increases the success of its transformation efforts. The crucial factor in this context \u2013 people:<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h4 class=\"wp-block-heading\" id=\"h-data-driven-leadership-promotes-change-success\"><strong>Data-driven leadership promotes change success<\/strong><\/h4>\n\n\n\n<p>A key influencing factor for change success is data-driven leadership. Leaders who adopt data-driven approaches strengthen employees&#8217; trust in the organization and thus increase change success by 23 percent.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Data transparency increases change success<\/strong><\/h4>\n\n\n\n<p>Employees also feel a higher level of being informed when data used in the change process is handled transparently. The result is an increased sense of control, which in turn has a positive effect on change success. Specifically, 86 percent of employees in the study said they felt they could influence change when working in a data-driven organization.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Data maturity is essential for commitment and proactivity<\/strong><\/h4>\n\n\n\n<p>The study also demonstrates that a high level of data maturity, the ability of an organization to meaningfully use its data, strengthens the learning culture in an organization. This learning culture is essential for commitment and proactivity in change. Organizations that rely on comprehensive data analytics show a 24 percent higher commitment to a learning culture and are more successful in implementing change for this reason.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<p><strong>We are convinced:<\/strong> data-driven change management makes transformation projects more measurable and more successful. Would you like to learn more about the value added by data-driven change management and how companies can set it up and implement it successfully?<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.capgemini.com\/es-es\/wp-content\/uploads\/sites\/16\/2024\/09\/Change_Management_Study_EN.pdf\">Download Study<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/01\/Book-Change-Management-Study.png?w=960\" alt=\"\" class=\"wp-image-851124 size-full\"\/><\/figure><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Our Change management 2023 study results show that the level of an organization\u2019s data maturity increases the success of its transformation efforts. 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