SMART Solutions – Enterprise Analytics

Better insights: diagnose, predict, prevent, prescribe

A comprehensive next generation rapid cloud deployable data platform with prebuilt business analytics solutions in various business domains aided by Big Data and Cloud.

Customer analytics

Segmentation, cross-sell/up-sell, campaign analysis, churn, loyalty management, after-sales service to channels, and customer touch point analytics:

  • CustomerSMART: Gain analytics on various customer management modules including understanding customer behavior and buying preferences, insights to improving customer segmentation and customer product affinity.
  • UtilitySMART: Improve operations of assets and networks workforce, inventory, compliance, and suppliers to ensure enterprise asset and customer visibility.

Enterprise Analytics

Procurement, asset management, and human resource management:

  • Capgemini Smart Asset Management: Optimize your key asset performance and asset-based services, improve availability and lower maintenance costs.
  • HRSMART: Better manage your human capital ad drive business execution with strategic solutions that are comprehensive, flexible and efficient.
  • Capgemini Smart Procurement: Achieve unified procurement view to reduce costs and increased spend management efficiency.

SMART Insights Platform

A flexible and robust platform, providing a foundation for our SMART out-of-the-box solutions:

  • SMART Platform: Cutting-edge technology generates insights from structured and unstructured data, helping your business users to diagnose issues, predict outcomes, prevent failures, and prescribe improvements.

Contact our SMART Solutions team at




Capgemini’s CustomerSMART solution enables analysis of your customer buying patterns,...