Customer Interaction

Tony Fross

Experto en Digital Customer Experience

I help clients advance their business through the application of digital strategies and technologies. This involves both optimizing existing business processes as well as creating entirely new go-to-market strategies and even businesses which were not possible before the advent of Digital.

Tony Fross

Mi experiencia

Vice President | North America Practice Lead, Digital Customer Experience @ Capgemini Consulting


Vice President, Strategy & Transformation @ Capgemini Consulting


Managing Director, Client Solutions @ Information Technology and Services Company

04/11/2012 to 04/16/2014

Senior Director - Operational Improvement & Excellence (Pfizer Consulting & Execution) @ Pharmaceuticals

02/16/2010 to 04/17/2012

Senior Director | BT Continuous Improvement & Innovation @ Pharmaceuticals

01/20/2009 to 02/16/2010

Senior Director - Technology Strategy, US Tech Mgmt | WPO BT Strategic Ops @ Pharmaceuticals Company

06/14/2006 to 06/23/2009

Director/Team Leader, US Business Technology & Information Science @ Pharmaceuticals Company

03/17/2004 to 06/06/2006

President @ Management Consulting Firm

06/12/2002 to 03/24/2004