In a recent survey on automation, many UK businesses said they see great opportunities to improve day-to-day operations – as many as 40% of business tasks in their organizations could be automated in the next three to five years. However, companies lack key skills and technology to make the transition to a more streamlined process.
Their employees welcome this potential development. Our survey showed that nearly half of UK office workers are optimistic about the impact automation technologies will have on the workplace of the future. The same proportion said they have given serious thought to how automation technologies can support their department with its day-to-day processes— and among those people who are responsible for finances, that figure rose to 85%.
Not surprisingly, most respondents saw the most potential in areas such as invoicing, managing expense claims, reporting, and administration tasks, with key benefits including freeing up staff time to do higher value, core business tasks, lowering costs, and improving the accuracy of results.
So far, so good. But the same survey found fewer than 20% of those surveyed are currently benefiting from automation. And this isn’t just a UK phenomenon, in my experience, business leaders in other countries such as the US, the Nordics, and other parts of Europe are also hesitating.
So what’s preventing companies from taking advantage?
Read the complete article here: https://www.capgemini.com/2017/06/the-automation-nation/