{"id":863952,"date":"2024-07-31T10:54:58","date_gmt":"2024-07-31T10:54:58","guid":{"rendered":"https:\/\/www.capgemini.com\/de-de\/?page_id=863952"},"modified":"2026-01-22T07:46:52","modified_gmt":"2026-01-22T07:46:52","slug":"oss-bss-transformation","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/de-de\/solutions\/oss-bss-transformation\/","title":{"rendered":"OSS\/ BSS Transformation"},"content":{"rendered":"\n
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OSS\/ BSS Transformation<\/h1><\/div>
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Die Telcos setzen ihre Relevanz und ihr \u00dcberleben aufs Spiel, wenn sie sich nicht an die digitale Welt von heute anpassen. Die Erwartungen an die Art und Weise, wie Unternehmen ihre Kunden bedienen, was sie ihnen bieten und wie schnell sie auf sie reagieren, sind in dieser digitalen Welt exponentiell h\u00f6her. Unabh\u00e4ngig davon, ob es sich bei dem Unternehmen um einen alten oder einen neuen Anbieter handelt und\/oder ob es im B2C-, B2B- oder Wholesale-Segment t\u00e4tig ist, ist der Wechsel von einem CSP (Communications Service Provider) zu einem DSP (Digital Services Provider) f\u00fcr das Wachstum des Unternehmens, die Nutzung sich bietender Chancen und das eigene \u00dcberleben von entscheidender Bedeutung.<\/p>\n\n\n\n

Wir unterst\u00fctzen Telcos bei der Konzeption und Entwicklung neuer Produkte, Dienstleistungen und Gesch\u00e4ftsmodelle, die h\u00e4ufig durch eine digitale End-to-End-Plattform erm\u00f6glicht werden, die f\u00fcr Dritte offen ist, und nutzen dabei die Analysem\u00f6glichkeiten. Dar\u00fcber hinaus unterst\u00fctzen wir Telcos bei der Verbesserung des Kundenerlebnisses (B2C, B2B, Wholesale), wo Kundenbeziehungen entscheidend und herausfordernd sind.<\/p>\n\n\n\n

Wir unterst\u00fctzen die Branchenakteure dabei, die mit der vernetzten Welt verbundenen Umsatz- und Effizienzchancen zu nutzen, und stellen ihnen unsere Expertise zur Verf\u00fcgung, um eigene Kapazit\u00e4ten f\u00fcr die Implementierung und Verwaltung der von ihnen ben\u00f6tigten Telcos-Dienste aufzubauen. Unsere Erwartungen gehen dahin, dass 5G die Nachfrage nach Telcos-Diensten, die intern verwaltet werden, erh\u00f6hen wird, insbesondere in der Fertigung und der Industrie.<\/p>\n\n\n\n

Unsere Leistungen umfassen:<\/h3>\n\n\n\n
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  • Der Kunde steht an erster Stelle: Die digitale Betreiberbeobachtungsstelle f\u00fcr B2C –<\/strong> Wir helfen Telcos dabei, neue digitale Mehrwertangebote auf den Markt zu bringen. <\/li>\n<\/ul>\n\n\n\n
      \n
    • Eine Lead-to-Cash-Umwandlung f\u00fcr B2B –<\/strong> Wir verbessern das Omnichannel-Kundenerlebnis und unterst\u00fctzen Sie bei der Umwandlung von Kommunikationsdienstleistern (CSP) in Anbieter digitaler Dienste (DSP). <\/li>\n<\/ul>\n\n\n\n
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      • 5G-Monetarisierung: Der Enabler f\u00fcr vertikale Industrien –<\/strong> Wir erfassen die mit der vernetzten Welt verbundenen Umsatz- und Effizienzchancen. <\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":41,"featured_media":872188,"parent":743171,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"9873c2f7-4901-4389-8f37-f4432d0aa82e\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"63ebe942-4572-4323-9a0a-774040e6e1e0\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","footnotes":"","featured_focal_points":"","partner_card_description":"","gsap_animation":0},"brand":[],"partner_type":[],"service":[],"industry":[],"partners":[],"page-type":[],"content-group":[],"class_list":["post-863952","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nOSS\/ 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