{"id":890974,"date":"2026-01-15T13:57:21","date_gmt":"2026-01-15T13:57:21","guid":{"rendered":"https:\/\/www.capgemini.com\/de-de\/?post_type=client-story&#038;p=890974"},"modified":"2026-01-22T07:41:37","modified_gmt":"2026-01-22T07:41:37","slug":"transforming-life-insurance-customer-experience-through-digitalization","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/de-de\/news\/kundenprojekte\/transforming-life-insurance-customer-experience-through-digitalization\/","title":{"rendered":"Transforming life insurance customer experience through digitalization"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Credit-Agricole-Assurances.webp\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Transforming life insurance customer experience through digitalization<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: Cr\u00e9dit Agricole Assurances<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: France<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Insurance<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/de-de\/?post_type=client-story&amp;p=890974\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/de-de\/?post_type=client-story&amp;p=890974\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Cr\u00e9dit Agricole Assurances partners with Capgemini to streamline support and collection by developing new digital journeys for customers and regional branch employees<\/h2><p class=\"intro-para-content\"><strong>Client challenge:<\/strong> Cr\u00e9dit Agricole Assurances identified an opportunity to transform its user and customer experience at regional branches.\u00a0<br><br><strong>Solution: <\/strong>The organization partnered with Capgemini to develop and deploy a digital solution that let<strong> <\/strong>regional branches manage customer support independently and streamline user journeys.\u00a0<br><br><strong>Benefits:<\/strong>\u00a0<\/p><ul class=\"box-list\"><li>Up to 90% increase in digital payment collection\u00a0<\/li><li>New ways of working to reduce time to market \u00a0<\/li><li>Enhanced experience for customers and branch advisors\u00a0<\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para-video section section--info-2cols section--insights section-video \"><div class=\"bg-color video-align-right\"><div class=\"container\"><div class=\"row video-align-left\"><div class=\"col-md-12\"><div class=\"video-align-left row box box--4 box--mini\"><div class=\"col-md-3\"><h3 class=\"Video-title\" data-maxlength=\"34\">Watch the story<\/h3><div class=\"video-info\"><p data-maxlength=\"68\"><\/p><\/div><\/div><div class=\"col-md-8 box-img-wrapper\"><div class=\"video-box\"><div class=\"video-wrapper\"><iframe title=\"video-section\" src=\"https:\/\/www.youtube.com\/embed\/IDKsiO-VDKI?rel=0&amp;modestbranding=1&amp;playsinline=1&amp;enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen loading=\"lazy\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe><\/div><\/div><\/div><div class=\"col-md-1\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-transforming-insurance-customer-and-user-experiences-nbsp\"><strong>Transforming insurance customer and user experiences<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Within the broader Cr\u00e9dit Agricole Group, Cr\u00e9dit Agricole Assurances is the leading insurer in France. The organization provides comprehensive property and casualty, health, and life insurance solutions.&nbsp;<\/p>\n\n\n\n<p>Given the competitive nature of the insurance industry, Cr\u00e9dit Agricole Assurances needed to keep looking for ways to improve its business and customer journeys. With that in mind, the organization asked its regional branches for feedback to help guide a transformational initiative. One of the most consistent responses was that these teams wanted a digital solution that would enable them to perform key operations on their own.&nbsp;<\/p>\n\n\n\n<p>Having identified this as a consistent desire across its regional branches, Cr\u00e9dit Agricole Assurances set out to digitize key transactions \u2013 like life insurance payments \u2013 in an effort to streamline customer interactions with a new mobile application. The company brought in Capgemini as a partner, providing access to extensive experience with digital transformations and the industry.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-rising-to-the-occasion-via-transformation-nbsp\"><strong>Rising to the occasion via transformation<\/strong>&nbsp;<\/h2>\n\n\n\n<p>As the partners started collaborating, they identified three phases that would help Cr\u00e9dit Agricole Assurances design a new end-to-end user experience, deliver a new digital solution, and perform a parallel transformation that introduced new ways of working that made digital journey design and build more efficient. Throughout these three areas, the partners also recognized the need to balance regulatory compliance with the delivery of an intuitive, smooth customer journey. Finally, the partners agreed to emphasize measuring the self-service insurance payout rate, which calculated the percentage of supplemental payments processed without agents being involved. &nbsp;<\/p>\n\n\n\n<p>To address these needs, a project team combining Capgemini experts and Cr\u00e9dit Agricole Assurances stakeholders launched a bank advisor client experience program called PECC. This collaborative group developed a new life insurance track for the company\u2019s self-care site, which customers can access via their mobile devices and laptops. This also gave bank advisors at regional branches more support options, resulting in a comprehensive update of the entire free payment life insurance journey.&nbsp;<\/p>\n\n\n\n<p>Throughout this process, a team from frog, a part of Capgemini, designed a new end-to-end experience for customers and advisors. They focused on ensuring the journey for both groups of users was simple, fluid, and seamless. This meant tracking and animating the new experience within the commercial landscape.&nbsp;<\/p>\n\n\n\n<p>In addition, Capgemini needed to ensure that the new solution was supported by broad awareness. Following the delivery of the free payment life insurance application, the team managed a communication and education campaign to inform the relevant audience about the release, its impact, and how to use the new technology. Capgemini also monitored the solution\u2019s performance to make sure it achieved month-on-month progression and adoption.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-building-on-successful-momentum-nbsp\"><strong>Building on successful momentum<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Since the app\u2019s release, Cr\u00e9dit Agricole Assurances has seen significant improvements in business performance, including a substantial rise in the number of transactions managed through the self-service channel. In particular, digital payment collection has increased by up to 90%.&nbsp;<\/p>\n\n\n\n<p>Following the rollout of this initial solution, the partners have continued their comprehensive customer experience transformation. Capgemini and Cr\u00e9dit Agricole Assurances have already started working on a fresh journey for subscription and arbitration, while also making similar plans to support regular payment processes. Meanwhile, Capgemini has completed the measurement of Cr\u00e9dit Agricole Assurances\u2019 self-service insurance payout rate one year ahead of schedule.&nbsp;<\/p>\n\n\n\n<p>All of this has contributed to the development of a new manufacturing standard that has accelerated customer support at regional branches. In this way, Cr\u00e9dit Agricole Assurances has demonstrated its industry leadership and provided another clear example of the potential for innovation in this space. Through its commitment to the ongoing development and deployment of new user-centric solutions, the insurance organization will continue to define customer experience excellence in the market.&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<section class=\"section latestStoriesBlock \"><div class=\"container\"><div class=\"contentTitle\"><h2 class=\"story-heading\">Client stories<\/h2><\/div><div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-4 col-lg-8\">\n\t\t\t\t\t\t<div class=\"storyBox \">\n\t\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/barclays-partners-with-capgemini-to-reimagine-client-experience-for-investment-research\/\" aria-label=\"Barclays partners with Capgemini to reimagine client experience for investment research\"  tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Barclay-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Barclay-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Barclay-client-story-web-page-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Barclay-client-story-web-page-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t\t<span class=\"storyTag\">Financial services<\/span>\n\t\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/news\/client-stories\/barclays-partners-with-capgemini-to-reimagine-client-experience-for-investment-research\/\" aria-label=\"Barclays partners with Capgemini to reimagine client experience for investment research\" >\n\t\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">Barclays partners with Capgemini to reimagine client experience for investment research<\/h3>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"col-md-8 col-lg-4\"><div class=\"row\"><div class=\"storyBox btmSpaceThreeStory col-lg-12 col-md-6\">\n\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/security-banks-seamless-payments-experience-supports-90-growth-in-instant-payments\/\"  aria-label=\"Security Bank\u2019s seamless payments experience supports 90% growth in instant payments\" tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/Secuirty-Bank-Corporation-client-story-web-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/Secuirty-Bank-Corporation-client-story-web-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/Secuirty-Bank-Corporation-client-story-web-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/06\/Secuirty-Bank-Corporation-client-story-web-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t<span class=\"storyTag\">Financial services<\/span>\n\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/news\/client-stories\/security-banks-seamless-payments-experience-supports-90-growth-in-instant-payments\/\"  aria-label=\"Security Bank\u2019s seamless payments experience supports 90% growth in instant payments\">\n\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">Security Bank\u2019s seamless payments experience supports 90% growth in instant payments<\/h3>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><div class=\"storyBox btmSpaceThreeStory col-lg-12 col-md-6\">\n\t\t\t\t\t\t<div class=\"imageWrapper focused-image-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\"  aria-label=\"ABN AMRO adopts a future-focused approach to Gen AI development\" tabindex=\"-1\">\n\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=1024&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg?w=500&#038;quality=70\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/04\/ABN-AMRO-client-story-web-page-banner.jpg\" alt=\"\" style=\"object-position: 0% 0%; object-fit: cover;\" class=\"focused-image\" \/>\n\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"storyInfo\">\n\t\t\t\t\t\t\t<span class=\"storyTag\">Financial services<\/span>\n\t\t\t\t\t\t\t<a class=\"storyTitle\" href=\"https:\/\/www.capgemini.com\/news\/client-stories\/abn-amro-adopts-a-future-focused-approach-to-gen-ai-development\/\"  aria-label=\"ABN AMRO adopts a future-focused approach to Gen AI development\">\n\t\t\t\t\t\t\t\t<h3 class=\"story-subtitle\">ABN AMRO adopts a future-focused approach to Gen AI development<\/h3>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/div><\/div><\/section>\n\n\n\n\n\t\t<section\n\t\t\tclass=\"section section--lifeatcap-learning section--event-slider-careerInvent \">\n\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class='career-invent-header'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"slider slider-fader c034a0ae-d2fa-4bab-9eeb-23e8680d94b2\">\n\t\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\"slider-list \">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"slide active \">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"slide-bg-wrapper wp-block-cg-blocks-career-invent is-style-sapphire3\">\n\t\t\t\t\t\t\t\t<div class=\"bgImagesection\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"container slide-info-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"col-md-6 col-sm-12 box-inner \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bgColor\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"explore-header\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-maxlength=\"68\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Insurance\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tInsurance\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace.\u00a0\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tDriven by disruptive technologies, the insurance industry is transforming at an unprecedented pace.\u00a0\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div 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class=\"box-img\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Capgemini_Industries-Insurance.webp\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"object-position: 50% 50%; object-fit: cover;\" alt=\"\" \/>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t\t\t\t<!-- <img decoding=\"async\" class=\"box-img\" src=\"\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"\" alt=\"\"\n\t\t\t\t\t\t\t\t\t\t\/> -->\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"slide-reveal\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/section>\n\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cr\u00e9dit Agricole Assurances partners with Capgemini to streamline support and collection by developing new digital journeys for customers and regional branch 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