Behavioral change is the key to making lean initiatives successful.

As a global leader in lean deployment, Capgemini Consulting recently set out to acquire a deeper understanding about the primary objectives of a diverse group of lean programs, gain insight into the key challenges organizations face in implementing lean, and better identify how overall satisfaction levels with lean programs may change over time. To accomplish this, we conducted this survey with over 150 senior executives who have responsibility for leading lean initiatives in their organizations.