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How financial services can move intelligent automation from a cost play to a growth strategy
Consumers are increasingly aware and satisfied by AI-enabled experiences, but expect the human presence.
In a digital age where we see a continuous trend towards ‘online’ applications, customers are increasingly asked to share their identity attributes with providers of online services. This has led to the emergence of identities that only exist in the digital space, called “digital” identities.
Digital technologies are reshaping the manufacturing landscape.
How Can Corporations Manage Innovation in the Digital Era? We summarize our findings through three questions that are key to innovation in a digital world.
Business-as-usual within the insurance industry is coming to an end. The World Insurance Report 2018 from Capgemini and Efma highlights the need for insurers to have digital agility, cater to customer demands and create future-ready operating models to stay ahead of BigTech competition.
Looking beyond the compliance side of GDPR