Nicholas Carrier leads teams to create customer experience strategies, design new business models, and manage transformations for some of the world’s largest companies. He is able to accomplish this by leveraging his ongoing digital transformation research at MIT, and 8 years of management consulting experience. Specifically, he leads teams to define the strategy and framework to be used to make winning choices, design the desired future state, and develop measurable and actionable road-maps to fill the gaps.
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