Actors in the Telecom and Media industry are facing a rapidly changing industry environment with new business models and players, product innovations, as well as decreasing margins calling for more efficient operations. Customer behavior is also changing rapidly, with an increasing demand for customer service.
With over 30 years in the Telecom and Media industry, Capgemini Consulting has the experience, the tools and the global network to help our clients with strategic and operational transformations. We support our clients in designing and implementing product and marketing strategies and in increasing operational efficiency. We help our clients to take advantage of new customer relationship opportunities and in finding new business models and sources of revenue growth.